Privacy policy
Lovelle Charms ("we", "us") respects your privacy. This policy explains what information we collect and how we use it.
INFORMATION WE COLLECT
- Contact details you provide when placing an order or contacting us (name, email, phone, delivery address).
- Order information (products purchased, payment confirmation — we never see or store your full card details; payments are processed securely by our payment providers).
- If you join our newsletter, your email address.
HOW WE USE IT
- To process and deliver your orders and contact you about them.
- To respond to your messages and handle returns.
- To send you news and offers, but only if you have opted in — you can unsubscribe at any time.
SHARING YOUR INFORMATION
We share your information only where necessary: with delivery companies to fulfil your order, with payment providers to process payments, and where required by law. We never sell your personal information.
YOUR RIGHTS
You may ask us for a copy of the information we hold about you, or ask us to correct or delete it, by emailing support@lovellecharms.uk.
CONTACT
Lovelle Charms
137A Clydesdale Road, Mossend, Bellshill, United Kingdom
Email: support@lovellecharms.uk
Phone: +44 7473 968108