Lovelle Charms · Payment Policy
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Payment methods
Available payment methods are displayed at checkout and may vary by order, device or location. Please select one of the methods offered for your purchase. We do not request card details by email or telephone.
Prices and order totals
The product price and currency are shown on the website. Delivery charges, applicable taxes and any discounts are reflected in the checkout total before you place your order. Check this total and your delivery details carefully before paying.
Payment processing
Payments are processed through the payment services offered at checkout. Your bank or provider may ask you to verify a transaction. Any additional bank, currency-conversion or provider charges depend on your agreement with that provider.
If a payment does not go through
Check your billing details, available funds and any bank verification request. If you are unsure whether payment was taken, check with your payment provider and contact us before placing another order to help avoid duplicate purchases.
Refunds
Eligible refunds are handled in accordance with our Returns & Refunds. Refunds are normally returned to the original payment method unless otherwise agreed. The time for a credit to appear can depend on your payment provider.
Questions about a charge
Contact support@lovellecharms.uk with your order number, transaction date and the amount shown. Do not send your full card number or security code. For the conditions governing purchases, see our Terms of Service.